Fatima Ezahra Ben Mellouk
Logistics, Supply Chain & Customer Operations Manager
Pirelli

Fatima is a logistics and customer experience leader with over eight years of international experience across Italy, Germany, and Switzerland. She currently manages logistics and customer service operations at Pirelli Switzerland, where she leads a cross-functional team and drives digital transformation projects to enhance supply chain resilience and customer satisfaction.

Her career began at Pirelli headquarters in Milan, where she specialized in planning and distribution before moving into production planning and later overseeing availability and Car Dealer management in Germany. 

Since relocating to Switzerland, Fatima has combined operational expertise with strategic leadership, managing IT integrations and optimizing end-to-end logistics flows.

Fluent in four languages — English, French, Italian and Arabic— she thrives in multicultural environments and is passionate about building agile supply chains where people and technology create value together. Fatima holds a degree in Industrial Engineering and continues to champion innovation, collaboration, and customer-centricity in global supply chain management.